Take your Airbnb cleaning service one step further by adding a finishing touch to your service. This can greatly improve your hosts satisfaction. Similarly, You can help your Airbnb cleaners gain the positive attention it deserves by going one step further. These small personalizations made at the end of your day will make a great impression on your Airbnb hosts.
Personalized Notes
The idea behind personalized notes is building a relationship with the host and to give them an understanding of who cleaned their Airbnb rental.
Today’s world is crowded with digital communication and impersonal messages. Take the time to personally write a note to the host to show the genuine care that went into their rental. A brief note summarizing what you cleaned and what products you used is a great start. Assurance in the safety of the products used can be highlighted as well by mentioning the brand(s) you used. You can also write about areas of the rental that needed some extra love or areas you focused on more heavily.
Recommendations to the Host
After thoroughly cleaning the rental you may have some great ideas that could help the host improve their guest experience. Leave a note describing your recommendation and why you think it could help the host. These recommendations could include preventative measures such as a kitchen sink strainer or a doormat for shoes. Recommendations can also include useful tips to help improve the host’s rating as well. These kinds of helpful tips may include leaving flowers, giving restaurant suggestions, or providing mints or gum to the guests.
Flowers and Candy
Accommodating to the guest is the goal of “Flowers and Candy” as well as communicating to the host that you share the same objective. Building a lasting relationship with your customers is a key in any business that you conduct. For Airbnb cleaners, this means that you will be called again to continue cleaning your customers’ properties. To communicate your desire for a mutual-beneficial relationship, consider leaving treats like candy or flowers after finishing a job.
For a host, returning to their Airbnb rental and finding that not only has it been cleaned but improved is a major positive for their rental service. Displaying flowers in a central area of the rental will brighten the mood and refreshen the area. Like flowers, candy can also vastly improve guests mood; after all it’s the small things.
Customize Your Extra Steps
Recognizing that a rental may accommodate children/families will allow you to highlight the child safe products you used. Moreover, Tropical areas are full of cleaning nightmares, for this reason you may be the best reference to assist hosts and guests. Amid the pandemic leaving behind some hand sanitation products is very mindful. On the whole you the necessary steps to enhance your hosts satisfaction.
In essence, the finishing touches should feature your cleaning service all the while adding value to your hosts rental experience. Try these tips on your next vacation rental cleaning project and see how it affects your business. Best of luck, and keep on cleaning.
